Built for short-term rental hosts

Never answer "What's the Wi-Fi?" again.

Virtual Host AI replies to your Airbnb and Booking.com guests in 30 seconds — in their language. You only see the messages that really need you. Plug into your Smoobu channel manager in one click and go back to your life.

14-day full refund Cancel any time GDPR compliant
Registered in Austria §11 FAGG · 14-day full refund GDPR · EU hosting Stripe-secured billing Smoobu connect in one click
Works with what you already have

Plug into your existing stack.

Virtual Host AI doesn't replace your tools — it connects the ones you already use into a single workflow.

Smoobu
Channel manager. Guest messages, reservations, and apartment metadata flow both directions via the Smoobu API.
Google Calendar
Two-way sync. Reservations land in your calendar with guest name, head count, arrival time, and cleaning windows.
Telegram
Escalation cards on your phone. One-tap pause, solve, or reply — never open a laptop mid-day.
Stripe
Subscription billing, upsell charges, and Austrian §11 FAGG one-click refunds — all handled compliantly.
Airbnb & Booking.com
Guest messages on both platforms route through Smoobu — the AI replies on whichever channel the guest used.
Gemini
Google's latest LLM powers every reply. 40+ languages, grounded in your apartment guide, enterprise privacy terms.

Hostaway, Guesty, Lodgify support on the roadmap.

Features

Every tedious part of hosting, on autopilot.

Built on Gemini. Trained on your own property guides. Tuned to know when to step back and let you handle things personally.

Explore all features →
What you actually get

Less phone. More life.

Three problems every short-term rental host knows. Here's what Virtual Host AI does about them.

Before

It's 2 AM. A guest messages your Airbnb inbox: "What's the Wi-Fi password?" Again. You wake up. You type it out. This is the fifth time today.

With Virtual Host AI

You sleep. Your AI co-host sent the password in 30 seconds — in German, because the guest wrote in German.

Before

You know extra-night extensions are money. But it's 9 AM, your guest checks out tomorrow, and you forgot to offer. Again. That's €75 left on the table — classic short-term rental upsell missed.

With Virtual Host AI

Your phone buzzes: "Sarah has 3 free nights after checkout. Offer one extra night at €75?" You tap Approve. €75 lands.

Before

Airbnb inbox. Booking.com inbox. WhatsApp with the cleaner. Google Calendar. Three browser tabs. Two phones. One headache.

With Virtual Host AI

Everything in one place. Your channel manager, guest chat, cleaning schedule — all synced. You see the 5 things that need you. Nothing else.

The math

Before Virtual Host AI · After.

Based on how our own 12 apartments ran — before and after we switched the automation on.

Without Virtual Host AI
With Virtual Host AI
Guest response time
3 hours, or tomorrow
30 seconds, any hour
Hours per week on messaging
~10 h/week for 5 apts
< 1 h/week
Languages you can reply in
Your own + Google Translate
40+ natively
Extra-night upsells
Usually forgotten
Drafted automatically · you approve
Cleaning team coordination
WhatsApp + spreadsheet
Shared calendar · auto-sync
Weekends off?
Rarely
Yes, actually
By the numbers

Small numbers. Honest ones.

We're a young product. Here's the actual state of the platform — no inflated stats.

12
Apartments on the platform
<30s
Average AI reply time
99.9%
Uptime last 90 days

Built by Prabin & Matthias — two Vienna-based hosts managing 12 short-term rental apartments across the city. Every feature ships from a real 2 AM "why isn't this automated yet?" moment in our own operation.

Read our story →
Safety-first design

A co-pilot, not an auto-pilot.

Every design decision answers one question: does this make the host feel more in control, or less? The moment you reply to a guest — from the web, from your phone, from any channel — the AI steps back for an hour. Guests never see two voices. You stay in charge of the conversations that matter.

Read the philosophy →
Intervention Shield
ACTIVE
Host replied on Sunset Studio at 14:32. AI paused on this thread until 15:32.
Workflow

Your whole host workflow, in Telegram.

Every escalation arrives as a card with one-tap actions. Pause the AI, mark solved, or swipe-reply to the guest — all without opening a laptop. Run five apartments from a café, a train, or your kitchen.

See the workflow →
🚨 Escalation — Sunset Studio
Guest: Sarah M. · arriving tomorrow
"The door code you sent doesn't work. I'm outside."
🔕 Pause 1h ✅ Solve 💬 Reply
I built the first version because I was tired of answering "What's the Wi-Fi?" at 2 AM between my day job and managing 12 apartments with Matthias. It worked for us. Turns out it works for thousands of hosts on Smoobu — which is why we made it a product.
Prabin Paudel
Founder · Host of 12 apartments in Vienna
Pricing

Pay per apartment. Nothing else.

No bundles, no setup fee, no minimum. Add an apartment — it's on your next invoice. Cancel any time. 14-day full refund, one click.

Basic
€22.90/ apt / month
AI messaging autopilot · email escalations · Smoobu one-click connect · unlimited apartments
See details
Premium
€35.90/ apt / month
Everything in Pro · upselling automation · cleaning team PWA · online check-in Austria · priority support
See details

All prices per apartment, per month. Excl. VAT (added at checkout). Cancel any time.

See full comparison + FAQ →
Blog & Guides

Everything we've learned, written down.

Practical guides, revenue math, behind-the-scenes product posts, and explainers for the AI co-host space. All articles include a "Summarize with ChatGPT" shortcut.

All articles →
Featured · Automation

How AI message autopilot saves short-term rental hosts 10 hours a week

We analyzed 4,000 anonymized guest messages and discovered 81% fall into five predictable categories. Here's how AI handles those — and why we chose to escalate the other 19% to you.

Apr 22, 2026Automation
Read all guides →
FAQ

Answers to the practical questions.

Does Virtual Host AI replace me as the host?
No. It's a co-pilot, not an auto-pilot. Whenever a guest message is emotional, urgent, or unusual, the AI steps back and hands it to you on Telegram — so you stay in control of the relationships that matter.
Which property-management systems do you connect with?
Smoobu today. One click, one API key, and we import your apartments, guests, messages, and calendar. More integrations (Hostaway, Guesty, Lodgify) are on the roadmap.
Can I cancel at any time?
Yes. Cancel immediately or at the end of the billing period — your choice. Within 14 days of your first subscription, Austrian §11 FAGG applies and you get a full refund in one click.
Do I pay per apartment or per property?
Per apartment, per month. Add or remove apartments any time — your invoice reflects reality.
Will my guests know they're talking to an AI?
We don't hide it if asked — honesty matters more than illusion. But the AI is trained on your voice and uses your property guide; most guests never ask.
What happens to my data if I cancel?
Your apartment data stays accessible for 30 days after cancellation. After that, email support@virtualhost.at to request full deletion per GDPR.

Get your weekends back.

Connect Smoobu in one click. First guest reply in under 10 minutes. Cancel any time.

Start free trial See pricing →