Seven core capabilities built on Gemini, tuned for short-term rental hosts who want automation with safety nets.
The AI co-host reads incoming guest messages, understands intent, looks up the answer in your apartment guide, and replies in the guest's language — typically within 30 seconds. For routine questions (check-in time, Wi-Fi, parking, local recommendations) the host is never in the loop. For anything ambiguous, the AI escalates.
Works through your Smoobu channel manager inbox — nothing to install in Airbnb or Booking.com separately.
If you reply to a guest — from the web, from your Smoobu channel manager app, from anywhere — we detect it within 30 seconds and pause the AI on that conversation for a full hour. Guests never see two voices. If an emotionally charged message arrives (anger, urgency, frustration), the AI refuses to reply on its own and escalates to you immediately via Telegram.
Our upselling automation detects reservations with gap days after checkout and queues up upsell offers — late check-out, early check-in, extra nights — at the moment the guest is most receptive (usually the evening before checkout). Every offer is host-approved before sending; guest accepts with one reply. Typical short-term rental hosts capture €600–€2,400 per apartment per year from this flow alone.
Read the revenue math →Every Airbnb or Booking.com reservation lands in Google Calendar within 5 seconds of hitting your Smoobu channel manager, with guest name, channel, check-in time, and a cleaning coordination window as separate events. Block a date in Google Calendar for personal use — it propagates back to Smoobu and blocks incoming bookings automatically.
How the sync works →Every guest messaging escalation arrives as a Telegram card with Pause, Solve, and Reply buttons built in. Commands like /stop pause all automation for a weekend, /guide appends a note to an apartment's guide on the fly. No laptop required.
Existing house manual as a PDF? Drop it in. Gemini extracts the typed fields automatically — check-in time, Wi-Fi SSID and password, door codes, parking instructions, house rules — and populates your apartment guide in under 10 seconds. Review the extracted fields, correct anything wrong, save.
Read about guide extraction →Gemini's native multilingual capability means no language packs, no translated templates, no dropdown to configure. The AI detects the guest's language from their first message and replies in it — including Italian, German, French, Spanish, Portuguese, Japanese, Korean, Arabic, and many more. Short-term rental hosts in tourist markets consistently mention it as the feature that surprised them most.
Multi-language deep-dive →Connect Smoobu, upload a guide, enable Autopilot. First guest message answered automatically.
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